Solva
About us
Solva: The AI Receptionist for Dental Practices
Never leave a patient call unanswered.
Every day, dental practices and clinics receive calls while teams are treating patients, between appointments, outside opening hours, or when the front desk is already busy. Some patients hang up, do not call back, or contact another practice.
Solva was built to solve this problem simply and effectively.
Solva is the AI receptionist for dental practices. It handles patient calls and administrative requests 24/7, helping dental practices, clinics and multi-site groups remain available without adding pressure to reception and administrative teams.
Solva supports dental practices with the following:
Incoming calls: Solva answers every call instantly, with no waiting time. It welcomes patients, understands their request, answers frequently asked questions, and manages appointment booking, rescheduling and cancellations according to each practice’s rules.
Appointment management: Connected to the practice calendar and existing software, Solva checks availability, suggests suitable time slots based on the practitioner or type of appointment, and confirms the booking with the patient.
Reducing missed appointments: Solva automatically sends personalised appointment confirmations and reminders by SMS. It also makes cancellations and rescheduling easier, allowing practices to free up appointments early enough to offer them to other patients.
Patient follow-up and outbound communications: Appointment confirmations, reminders, pre-appointment instructions, post-treatment follow-up and patient re-engagement: Solva automates repetitive communications so teams can focus on welcoming patients, supporting care delivery and handling more complex situations.
Availability and service continuity: The practice remains reachable in the evenings, at weekends, during holidays and at peak times. Solva delivers a consistent response based on each location’s information, opening hours and internal procedures.
Solva does not replace the front desk: it strengthens it. It absorbs call volume, handles routine administrative requests, routes cases requiring human attention, and enables dental teams to focus on the patients in the practice.
The benefits: fewer missed calls, appointment booking available 24/7, fewer interruptions for teams, better-filled calendars, fewer lost appointment slots and a smoother patient experience.
Visit Solva at Dentex and experience a patient journey live: a phone call, an appointment booked directly in the calendar, and an automatic SMS confirmation.
